 | End user reopens the completed service request (when fullfilement is closed) and it creates a new work order instead . | Vinay Mane | February 21, 2019 8:44:06 AM | 911 | 0 | 1 | 1 | Actions |
| Remedy Knowledge Mgmt Approval Mappings | Greg Fornal | February 15, 2019 1:53:33 PM | 1084 | 0 | 3 | 6 | Actions |
| Software Containers in CMDB | Vali Vasile | February 12, 2019 9:18:18 AM | 390 | 0 | 1 | 2 | Actions |
| To have Time Remaining and Elapsed time value displayed on the Report " Incidents with Incident Service Targets and SLA " | Kevin Nadar | February 12, 2019 6:56:27 AM | 2652 | 0 | 4 | 5 | Actions |
| Smart IT - Display Note and Warning messages | Martin Penev | February 11, 2019 8:58:23 AM | 1336 | 0 | 1 | 14 | Actions |
| Add auto-completion property in MyIT SRD Menu | Christoph Klapetke | February 8, 2019 1:17:57 AM | 3544 | 0 | 1 | 16 | Actions |
| Creation of 'Self-Service' Tickets allowed in SmartIT but Tickets can't be Modified | Cherry Blaber | February 6, 2019 12:45:22 PM | 80 | 0 | 1 | 0 | Actions |
| Add accurate CPU Frequency metric (based on APERF/MPERF counters) | Wojciech Gumularz | February 6, 2019 7:18:28 AM | 145 | 0 | 2 | 0 | Actions |
| POST API for Scheduled Scans | Matt Lambie | February 6, 2019 3:01:16 AM | 730 | 0 | 1 | 0 | Actions |
| Version 12- Sorting Record Number should sort numerically on sequence | Nicolas Roome | February 5, 2019 6:47:32 PM | 4338 | 0 | 10 | 23 | Actions |
| Upgrade Wildfly 10.0  to Wildfly 11.0 in BMC TSOM 11 | Manish Shetty | January 30, 2019 6:07:44 AM | 1000 | 0 | 1 | 0 | Actions |
| Show Approval History of Service Requests in Smart IT even after they got approved | Tamara Ehmoser | January 29, 2019 2:23:36 AM | 1464 | 0 | 1 | 5 | Actions |
| Reassign Approval in MYIT | Swati Bhalla | January 28, 2019 8:09:11 AM | 2149 | 0 | 4 | 14 | Actions |
| Smart IT should not clear key data when customer is changed and new customer is in the same company | Stu Benoff | January 25, 2019 1:00:07 PM | 113 | 0 | 1 | 1 | Actions |
| Share a Knowledge Article in Self Service to a User | Anthony Flint | January 25, 2019 7:32:01 AM | 264 | 0 | 1 | 2 | Actions |
| Completely localized error messages / message amendments | Albert Bihler | January 25, 2019 4:48:13 AM | 123 | 0 | 1 | 0 | Actions |
| Missing auto-resolve function in Problem against its linked Incidents in Smart IT 1.5.01 | Synopsys ITSM | January 21, 2019 12:58:37 PM | 1073 | 0 | 2 | 1 | Actions |
| Support for PostgreSQL on Patrol? | Vibhu Chaturvedi | January 17, 2019 10:04:31 AM | 2181 | 0 | 1 | 17 | Actions |
| Import User Accounts Update for Agents and Customers Separately | Greg Tucker | January 17, 2019 5:15:39 AM | 2327 | 0 | 8 | 23 | Actions |
| Missing basic functionalities for Work Orders | Yvonne Becker | January 15, 2019 9:14:10 AM | 175 | 0 | 1 | 3 | Actions |
