When installing Digital Workplace Catalog I get en error on the JRE version. Required version is 8u45 or later and the installed version is 8u191: (Nov 06 2018 02:19:18.507 PM… Show more
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This idea might apply to other BMC products but I am submitting it with Remedy and ITSM in mind. I went to look for an updated Entity Relationship Diagram (ERD) for ITSM 8.1. I came across this page…
I installed BMC Remedy Smart Reporting. The option to add users manually has been removed since 9.1.03. You can delete users. But how to add a new smart reporting administrator? I configured the… Show more
Having read the docs (Operations on entry objects - BMC Remedy Action Request System 9.1 - BMC Documentation ) I try to limit the number of fields returned in response from REST API, but get en… Show more