John Ossmann
This idea is to have a keyword to have all description entries passed to the script of an external action command in a business rule   The current keyword [description] only passes the most recent…
Alessandro Ghezzi
It would be nice to have a native app for iOS and Android, at least for the end users. End users should be able to submit and view existing requests and get notifications on the mobile when a request…
John Ossmann
In this process: https://bmcsites.force.com/casemgmt/sc_KnowledgeArticle?sfdcid=000130345   The last sentence states: "Your database recovery is now ready to begin."   And Step 8 mentions… (Show more)
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S R
Hi All,   I would like to put out an idea to have the ability to include/make ticket tags in Footprints 12.  Much like other applications as well the BMC forum we would like our users to be able to…
Rick Tenorio
We had signatures in the old version of the product.  FootPrints v12 has been out for over 2 years and it still hasn't added that feature back into the product.  Any plans to add it back in? I… (Show more)
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Eric Kurtz
Does anyone know if it is possible for Service Analytics reports to export data in a vertical manner instead of horizontally?  Currently I can only get reports to be exported horizontally to Excel… (Show more)
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Rob Farrington
I have a customer "ask" to create approval flows off of a Muti-Select field selection. Is this possible? If not OOTB, has anyone created a way to do this?   For example:   - User selects Door 1,… (Show more)
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Help Desk
Ever since an Update in Spring of 2018 Footprints does not give the Login Prompt when using IE 11... It is not a big issue for our Techs as we just use Google Chrome... BUT we are now giving our… (Show more)
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