Jared Niedzwiadek
Hello,   Was wondering if anyone had an idea how we could configure a business rule that will allow a ticket that was replied to and is in a "Pending" Status to be automatically changed to "Open"… (Show more)
in Track-It!
Linda Kirkpatrick
Wondering if the Self Service Login Page graphic can be changed....customer does not want non-employees to be pictured on the portal.
in Track-It!
Johan Gouverneur
When closing out tickets it gets annoying having to specifically acknowledge that you're stopping the clock.   Would like to have a means of either preventing them from showing at all to any…