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  • Member SinceJuly 30, 2007
  • BiographyOn a personal mission to make self service and knowledge centered service as easy as possible.
  • SalutationMr.
  • CertificationsITIL



Skills and Expertise

  • knowledge management2
  • cmdb1
  • customer_support

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Jesse's Recent Activity

Jesse Richardson

Status Update2 months ago

Excited to deliver more relevant solutions soon using My Favorite...

Blog Post Aug 16, 2013

12 steps toward a systems approach to diagnostics

Diagnostic Solutions