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I'm currently using Help Desk API to fetch all the incidents and then pass it SLM Measurement API to get SLM status. Here is where the problem arise, where I have list of incidents to be passed by… Show more I have a custom form with 3 character fields that have menus attached to them. These 3 menus are cascade-connected (based on the selection of the first menu, values are displayed in the second menu,… Show more Hi Team, We are using BMC Remedy ARS,ITSM,MyIT,RSSO and Planning to proceed on usage of Smart Reporting. We are on Windows as OS and Oracle as DB. We have Installed Smart Reporting already… Show more We are using Digital Workplace Advanced and Smart IT. When back end user resolves an incident in Smart IT he describes the resolution in the Resolution field and closes the incident, the end user in… Show more