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Personal

  • Member SinceMay 7, 2009
  • URLhttp://www.linkedin.com/in/happlegate
  • BiographyMichele Phillips, author of the book, Happiness is a Habit, advises that you should work like you are going on vacation tomorrow for a week. It will force you to work on what’s important.
  • ExpertiseTechnical Knowledge: BMC Remedy AR System (since version 7.1), ITSM, CMDB, Knowledge Management

    Soft Skills: ITIL, Course Development, Project Management
  • CertificationsITIL Certifications:Foundation, RCV, SO, OSA and PPO

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Skills and Expertise

  • ar;
  • itil certified trainer
  • itsm
  • project management
  • remedy9
  • remedy9_training

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Heather's Recent Activity

Heather Leventry

Status Update3 years ago

What can we do in Education to support your transition to Remedy 9? Smart and Beautiful interface,...
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