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- December 1, 2010
- Chaired the RFP that selected Remedy for the University of Virginia in 1996. Highly customized the HelpDesk 2.0 Template. Saved Remedy installations at Austin Community College and the University of Texas. Fixed the foundation of a live 7.0 system at the Electric Reliability Council of Texas. Started Consulting for RightStar fulltime in November 2010.
- CMDB, System Architecture, High Availability
- BMC Certified Professional:ITSM / BMC Ceritified Administrator:CMDB / ITIL 3 Foundation / Security+
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Status Update3 years agoNow that our 9.1 upgrade is complete, I'm working on re-branding everything for my customer...MyIT,...
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