We need a custom relationship manager so you could create new and also rename relationships. Currently the relationships (i.e. Ticket/CI) are pre-defined in the product with hard-coded names. Often…
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Trending in Footprints Support: Dec 2019: Install/Upgrade OpenJDK and Tomcat 8.5 for FootPrints 20.XX
As a member of the Customer Support Team, We are starting a new blogging section for trending topics in each month for Footprints, And that's the reason I thought it would be good to look… Show more
What has happened to the v11 installers and upgraders that were on the download page? They are all gone.
Or is it a simple patch that updated my existing version of Track-It to the current, no migration needed and all settings and config stay the same?
I just wanted to verify with the new Track-It 2019, the only way to scan barcodes of physical assets and import them into Asset Management is via the mobile app for Android or IOS with a connection… Show more
Hello, We need to troubleshoot this message "Your email cannot be processed because ticket creation via email is disabled". As far as I can tell ticket creation via email is enabled. We would like… Show more
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