Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR…
in Remedy AR System
Thomas Miskiewicz
We're trying to upgrade to ARS 19.08 on Linux and get that nice error   LOG EVENT {Description=[Failed to executed Add Indexes on Columns BTable Server Utilitiy… (Show more)
in Remedy AR System
Emmanuel Galia
Hi all - our DBAs are planning to upgrade to Oracle DB 19c and we wanted to check it's compatibility with the latest versions of Remedy ITSM (19.08 or 19.02). We're also trying to plan our upgrade… (Show more)
in Remedy ITSM
Emmanuel Galia
been here a while... currently working on and supporting ITSM 9.1.04.002, Smart IT 2.0/18.02, MyIT/Digital Workplace/Digital Workplace Catalog 18.02... planning upgrade to 19.02 or 19.08 (?)...
Naji Abdallahi
I had a discussion while teaching this course Education COURSE page - BMC Helix Digital Workplace 19.x: Fundamentals Catalog Administering – Part 2 - BMC Software and a follow up email from Robert… (Show more)
in Digital Workplace
Cherry Blaber
Extend HTML tag support for SRDs to Div Tags.  Div Tags are currently not supported in MyIT.  HTML tag support for SRD Instructions and question texts in MyIT are limited to the following:     <a>…
Emmanuel Galia
In SRM, the "Customer/Requested For" contact information is displayed on the top of the window when filling out the questions:   Is it possible to display the same contact information in DWP… (Show more)
in Digital Workplace