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Personal

  • Member SinceMay 4, 2017
  • URLhttp://www.oceanforcesolutions.com
  • BiographyEric Cobb is Principal of Oceanforce Solutions, LLC with over 20 years of experience in ITSM covering Service Desk Operations, Network Operations, Security Services and Infrastructure. 12 years of specific Service Desk experience. Eric started Oceanforce Solutions, LLC to deliver the same high-level pre and post sales implementation services as he did when he was a Senior Consultant with BMC Software. Eric has worked with companies across multiple industries, including State and Federal Government, Telecommunications, Retail, and Healthcare. Eric has an extensive background in Microsoft Operating Systems, Microsoft Servers, Active Directory, and Desktop Support. He is also extremely well versed and certified with Cisco Networking, including Routing/Switching, VoIP, and Network Security.
  • ExpertiseLead Principal Consultant and Project Manager to deliver and implement BMC Remedyforce and BMC Discovery for a large oil and gas corporation

    Lead Senior BMC Remedyforce Consultant at a large nonprofit organization for Strategy and Design and Implementation of BMC Remedyforce

    Lead Senior BMC Remedyforce Consultant working with an enterprise marketing organization leading Strategy and Design sessions as well as assisting with building their Remedyforce Environment.

    Lead Senior BMC Remedyforce Consultant at a large Federal Government affiliate organization leading their Strategy and Design session, implementation, and migrations from their primary Salesforce Organization to a new Salesforce Organization.

    Lead Senior BMC Remedyforce Consultant at a Mid-Market organization leading the Strategy and Design session as well as integration between BMC Remedyforce and BMC FootPrints Asset Core

    Primary BMC Senior Consultant at a large Federal Government contractor assisting with deploying BMC FootPrints Asset Core to their Non Secure and Secure Networks.

    Primary BMC Senior Consultant at a large University for Design and Deployment of BMC FootPrints Asset Core now BMC Client Management

    Developed and delivered training for BMC FootPrints Asset Core and BMC Remedyforce

    Delivered RFOE Trainings for Partner Enablement for BMC Remedyforce
  • CertificationsBMC Remedyforce Certifiied Professional, Salesforce Platform App Builder, ITIL V3 Foundation Certification, MCSE 2003+ Security, CCNA, CCDA, CCVP

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Skills and Expertise

  • bcm
  • bmc helix client management
  • bmc helix remedyforce
  • ccna
  • ccvp
  • cisco

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