Paula Drew
i am aware that i can add to the Action History in an INC via email, but i was wondering if i can add anything to the Notes section of an INC using email?
in BMC Helix Remedyforce
Paula Drew
Hoping someone can help with an approval process we're having issues with. In this scenario, we have a different approval queue for options 1 and 2, but if 3 is true we want to bypass and approve the… (Show more)
in BMC Helix Remedyforce