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Has anyone updated Track-It to 20.20.1? If so, what are Pros and Cons? Any issues you want to tell me about? I have read the 2020 Release 01 notes and the Known and corrected issues. I want to hear… Show more
Has anyone updated Track-It to 20.20.1? If so, what are Pros and Cons? Any issues you want to tell me about?
Frustrated with BMC Support!!!!
The holiday season is almost here! We've accomplished so much in the last year together, all thanks to you for the incredible support & feedback you've given so far. We also got a fun game to… Show more We have an issue where users are logging into their groups, and open then opening existing tickets only to find the ticket blank and they are not able to do anything within the ticket. The tech can… Show more Hi, what does "Asset-Status" mean and why can't I edit/create new status? OotB I can choose "more...", 'blanc' (see screenshot) and "Production". I have no idea where "Production" came from… Show more
Ive already opened a high Priority ticket, but has anyone had an issue with the Track-It! Infrastructure service were it continually stops after being started\restarted? I have found that it will stay online for a minute or less and then stops.