Hello, Whenever a user relates a WO with Incident, its showing in WO form but not showing in Incident form. When I tested the same with CRQ, its showing in both Incident and CRQ form under… Show more
Log in to learn more about dhushanth92, share content, and exchange messages and invites.
Can we use incident templates to create Incident via Integration. I pass template id in the xml but its still asking Status, Urgency, Impact, etc., Can anyone help on this. Thanks,
Hello, Can we create incidents using templates via integration. I pass Template ID but its still asking Status, Impact, Urgency which is already mentioned in template. Kindly help
Hi, I have a request to add work info details in CRQ template. I have enabled the work info tab in Developer Studio and I can add the work info details while creating a template. But when… Show more