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  • Member SinceOctober 22, 2012
  • BiographyJoined BMC Oct 2012
    Exec MBA Grad
    ITIL Expert
    Married with two daughters and one son!
  • ExpertiseITIL, ITSM, Customer Success
  • CertificationsMBA, ITIL Expert



Skills and Expertise

  • remedy ondemand2
  • customer success1
  • itil change management
  • itil incident management
  • itil-v3
  • itil v3 expert

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Colin's Recent Activity

Colin Dawson

Status Update2 years ago

Driving RaaS adoption and customer satisfaction 

Blog Post Dec 14, 2015

Santa's come early this year!

Colin Dawson's Blog