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Recently we've seen that when we want a Task independent of the SRD Fulfillment Tasks they are not being created due to a Process Execution Error. Details of error as follows: The linked tasks… Show more
Hey everybody! Hope you're doing well. We have a question we'd like to put in front of our customers. How many Workflows and/or Processes do you have against the Incident object? So, for… Show more
Sporadic Issue: Tasks not always spawning after Service Request is Approved. Has anyone else had this issue and how did you resolve it?
We are having a sporadic issue where task spawning workflows are not executing after the Service Request is approved. I would like to know if anyone else has had this issue and what did you do to… Show more
In self service 3.0 it appears the inputs do not align with each other if the inputs vary in size. In the first screenshot the 'People to Add to Queue' text area input isn't aligned with the third…
Hello BMC Helix Remedyforce Family, We are happy to announce a new 'Meet The Champions' blog post series, to spotlight those awesome members who dedicate their time to help other members of our… Show more