iam_eds
Is there a way for me to remove this empty space and change the color of dashboard?
in BMC Track-It!
Yvette Moore
Is their a utility in Track-It! that would allow me to clean up old tickets?  Or do I need to do that on the SQL side?
in BMC Track-It!
jowensii
It would be a nice feature to add an email address lookup for the Cc: and Bcc: fields. This lookup could query defined users from the Users table and automatically place the users email address in…
Andreas Frank
It would be great if we had a rule in the Format Rule "If E-Mail from Requostor then change Color" or a marker. I know we have the functionality with the Event Policies to inform the assigned…
Alex Vargas
When using the Track-It Queue Manager would like to have the option to exclude technicians for certain days  .  Some technicians work just 4 day weeks so they get work orders assigned to them when…
Shari DeBoer
Team, My boss has a request in which I am not able to find the answer. Can you help? Please see his request in bold. I have created the docs but now (in short) he wants to create a Master/Child…
in BMC Track-It!
Bert Parnell
I currently have a distribution group setup on the email server to notify the AV Services team of incoming emails.  The distribution email address is avservices@domain.com.  I want to use this…
in BMC Track-It!
tammy lantheaume
Does anyone know if it is possible to setup a supervisor position in the technician portion of TrackIT? We are looking to have an approval process prior to the technician closing out. Example: The…
in BMC Track-It!
iam_eds
I'm cleaning up all the inventory and delete all asset that we are not using anymore. I also "PING" all of them just to make sure that we no longer using it. What happens after I deleted all the…
in BMC Track-It!
Brandon Diener
Another week, another stupid question!   I have my default view set up to look extra "pretty" by utilizing different colors for text and cells (right click > customize > format tab). I have a few…
in BMC Track-It!
Brad McClave
I want to disassociate all users from their assets so that when we remove someone from Active Directory, they will automatically be purged from Track-it.  How can I do this?
in BMC Track-It!
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