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- August 28, 2014
- BMC Certified Professional: BMC Remedy Service Desk & Change Management 9.x, BMC Accredited Administrator: BMC MyIT 3.0 and Smart IT 1.3, BMC Accredited Administrator: BMC Remedy IT Service Management 8.0, BMC Certified Developer: BMC Remedy AR System 8.0, BMC Certified Administrator: BMC Remedy AR System 7.6
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