Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedyforce Service Desk COMPONENT:…
in BMC Helix Remedyforce
Alex Gravel
Hi,   I was wondering if there was a way to make custom TPL trigger after another one.   My problem is that the NetScaler Device name are all set to NetScaler, so not really relevant when it comes… (Show more)
in Discovery / ADDM
Louis Troise
Hello All,   The March TKU made some more minor updates to the switch stack device representation and this is leading to questions from the config mgmt community here....   The logical entity… (Show more)
in Discovery / ADDM
Neil Rathbone
Hey Folks   Our event source got disable on 1st June, we have no idea how/why or by who.  We re-enabled it today and we get the following on all vcenters: Not polling as last update was to long ago… (Show more)
in Discovery / ADDM
Lisa Singh
Just wondering, if the session timeout is set to 3 hours and the floating license timeout is set to 2 hours, which takes precedent?   Or does the floating license timeout only refer to how long… (Show more)
in Remedy AR System
Vishnu Parihar
Hi Experts,   I need your assistance here, is there any way to find out server creation date and time with the help of TPL. If yes, please send me a sample TPL for the same.   Thanking in advance.… (Show more)
in Discovery / ADDM
Mark Scherf
I am testing BMC Discovery syncing with Remedyforce in our Sandbox before I move it to production and I need to be pointed in the right direction.   When I look at say a laptop in Discovery, I can… (Show more)
in Discovery / ADDM
Ryan Nicosia
I saw a couple threads about this topic but all seemed pretty old.  Has anybody had any success with writing a pattern to pull in "TAG" information from vCenter?   If so, are you willing to share… (Show more)
in Discovery / ADDM
Sanjay Sharma
Hi ADDM Experts,   From the list of discovered Windows Servers - is it possible to figure out which ones are domain controllers?   TIA
in Discovery / ADDM
Danny Fleer
Hi everybody,   I observed that a shutdown of a virtual appliance in a BMC Discovery Cluster could take a long time (40+ minutes). I've attached the console output of an appliance that shows the… (Show more)
in Discovery / ADDM
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