Blair Webb
My team manages thousands of incidents a month. When presenting a Summary Report for potential chronic locations across multiple accounts, I only want to show physical locations that are reporting 5… (Show more)
in Remedyforce
Blair Webb
The auto-assignment feature for staff and queues works just fine with incidents submitted through self-service. When someone emails in, it creates an incident and places the incident in the proper… (Show more)
in Remedyforce