Bill Jordan
Hello,   We would like to update CI attributes in BMC.Asset from ADDM without creating new CI's for a certain class, bmc_monitor.  We have a separate process for creating these types of CI's but… (Show more)
in CMDB
Bill Jordan
Hello,   Is there a database view or table that has all of the attributes from the CMDB Class Manager tool in the Atrium Console?  I would like a spreadsheet by class with all the attributes, data… (Show more)
in CMDB
Bill Jordan
Hi,   I have 2 columns of data in a Smart Report, each column comes from a separate sub-query.  I want to calculate the percentage of each value against the sum of the two, which works fine until… (Show more)
in Remedy ITSM
Bill Jordan
Hi,   I'm trying to create a percentage field by dividing one ticket count by another but I can't get it to return a decimal value from the division, only integers.    For instance 1/4 = 0 … (Show more)
in Remedy ITSM