Bill Jordan
Hi,   Is there a way to add fields to the activity feed for Assets?  We'd like to have changes to the Company, Floor & Room show up in the feed.  Version: 9.1.08     Thanks
in Remedy ITSM
Bill Jordan
Hi,   We are trying to add the Order ID field to the SmartIT 19.08 Asset View but it doesn't show up as a field I can add to the view.   I see it in AST:Attributes, AST:BaseElement and… (Show more)
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Tamara Ehmoser
Hi!   For Service Requests - which were created via DWP-Advanced (Service Broker) - it is possible to add "Ratings & Reviews" as well as "Timeline Posts": Now let's assume that an angry user…
Bill Jordan
Hello,   We're using Smart Reporting version 19.08, is there a way to change the view on an existing report, or relate it to a different view when importing?  I think I was able to change the view… (Show more)
in Remedy ITSM