Bill Jordan
Hi,   I'm trying to create a percentage field by dividing one ticket count by another but I can't get it to return a decimal value from the division, only integers.    For instance 1/4 = 0 … (Show more)
in Remedy ITSM
Bill Jordan
Hello,   I'm trying to follow the instructions to create an Access Filter and apply it to a view, I need to restrict access to a field.  Access Filters - Documentation for Remedy IT Service… (Show more)
in Remedy ITSM
Bill Jordan
I'd like to add the ability to use parameters when creating a Smart Report in Advanced Authoring mode using Freehand SQL as the Author Method to allow filters to be passed when running the report.  …