Bill Jordan
Hi,   I'm trying to execute this case statement so I can calculate the time a ticket was open from Submit Date to Last Resolved Date, or to the Report Date TS if there is no Last Resolved Date. … (Show more)
in Remedy ITSM
Bill Jordan
Hi,   Is there a way to add fields to the activity feed for Assets?  We'd like to have changes to the Company, Floor & Room show up in the feed.  Version: 9.1.08     Thanks
in Remedy ITSM