BAHADIR BÜYÜKTURHAN
Hello,   I am trying to localize Smart IT and localized all of the descriptions, labels, fields, etc. But i cannot find a way to localize knowledge template labels. Is there anyway to localize that… (Show more)
in Remedy ITSM
Catriona Taylor
Hi there   Grateful for any help anyone can give me on this please?  We want people to be able to access Knowledge articles from links outside of Remedy.  HOwever, we have come up against a problem… (Show more)
in Remedy ITSM
Don Savant
In previous versions, the native client provided a Copy to New function that could be used at the AR form level. Although less than perfect, this time saving method nevertheless afforded several…
BAHADIR BÜYÜKTURHAN
Hi,   I am trying to open auto incident from comparison job. When i create incident manually it is working but when i tried to open it automatically having an error. Error:  … (Show more)
in CMDB
BAHADIR BÜYÜKTURHAN
Hello,   I am creating an incident from drift console. But even all required fields setting from template, Template name and service fields not setting. I couldn't find any information about this… (Show more)
in CMDB