abdallah hamaydeh
Gents,   We have checked the User Role, even we add one of the users as "System admin" role same error, also we create New User as Test (UserID=Test) same Issue   Type: ERROR Script:… (Show more)
in FootPrints service desk
abdallah hamaydeh
Gents,     http://server_name:8080/footprints/servicedesk/application.html#runtimecontainer/createticket/workspace/xxxxx   We would like to have the "Phone Number" or "main category" ...etc. after… (Show more)
in FootPrints service desk
Marvin Schumacher
I would like to propose a "Maintenance Mode" at the Global Level. Maintenance Mode would allow a Super Admin the ability to prohibit or "lock out" all other Administrators from accessing the Console…
Brett Watts
We are currently on Footprints v12.1 (20.18.02) and trying to write a powershell script to create tickets automatically when we get a warning of a compromised email account.   The script is working… (Show more)
in FootPrints service desk
Elizabeth Brewster
Hello, I have been running Footprints for about a month now, and I still cannot get my link controls to work.  I have configured them exactly per the instructions, but they are not working.  All the… (Show more)
in FootPrints service desk
abdallah hamaydeh
On creating a new request and searching for contact information that he has an asset (PC or LP), Footprints show me a message --> Error "SQL Exception"   Anyone faced this issue in Footprints  
in FootPrints service desk
abdallah hamaydeh
We are facing some devices BCM unable to show the software information and others works as expected!
in Client Management
abdallah hamaydeh
Gents,   The message going from Helpdesk to the Executive members. "Your email cannot be processed at this time because it has exceeded the xxx@xxx.com  MB limit. Reduce the size of the message or… (Show more)
in FootPrints service desk
abdallah hamaydeh
we integrated BCM and FP, "Address Book" User ID as "Abdallah" but Client Management unable to link the asset after investigate we found that User ID in BCM as "FDS\Abdallah",   any idea to have the… (Show more)
in Client Management
abdallah hamaydeh
Gents,   I have 2 questions:   We have 5 Work Scheduled's one as the default. Each workspace have different Work Scheduled   Question 1 "Customer Service" workspace in the Business role there… (Show more)
in FootPrints service desk
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