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Personal

  • Member SinceAugust 1, 2013
  • BiographyI am currently a Senior Support Technician with RightStar, a BMC partner. Previous to this I was the Asset Core and Track-It! Technical Support manager for BMC Software. I am based out of St. Petersburg Florida. I previously worked for Numara Software before being acquired by BMC Software. I began as a support representative supporting Track-It! and Asset Core before moving to the team lead and then manager position. I have moved to my current position with RightStar to help ensure their success in providing high quality personalized support.

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Skills and Expertise

  • bmcppip
  • customer_support

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Andrew Shain

Status Update6 years ago

Working on generating content for the Asset Core community.
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