Hi Aniban, thanks for responding to my frustration. I have now contacted email@example.com as I actually cannot find the product listed in the EPD at all. Now they are saying it could be something with the "Order Service" section.
Sounds so lame as this is a new fresh client I am deploying to and they level of support on the first days of the project is below par.
Do you have any ideas?
Hi Leslie, let me reach out to some people to help you.
Don't worry, I hear you.
Hello Anirban, I managed to gain progress and now have the necessary access to my files in the EPD!