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Hello everyone, in the TrueSight interface, if I apply a filter on CLASS_A events the result is the list of events belonging to the CLASS_A and all the subclasses of CLASS_A (e.g. CLASS_B,… Show more
Hi guys, We are currently upgrading BMC Remedy from version 9.01.03 to 19.08 but facing the following issue with the 19.08 ARS Instaler. We are getting the message "Unicode Selection is Invalid.… Show more
Hello guys, In our environment we have configured IBRSD integration in order to create intelligent tickets in Remedy system. Integration is working and tickets are create for events. However we have… Show more
Truesight 11* - does anyone know how to stop all dashboards being displayed in a users view or point me at the right doc? Thanks in advance, Regards DB
We was working on a usecase where I need to perform incident monitoring, we have to check the INC queue and if there is any WO or INC in the remedy we need to trigger the workflow. Please help me… Show more
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Hello Everybody, I've again a question about configuration. I have a problem with updating the assigned Incident from an Event. If I create or acknowledge the event it takes less than a minute to… Show more