Aloysius Goh
Hi all,   Currently facing an issue of sorting the date of Month/Year.   What I have done is that I have concatenated the Month/Year field. I have sorted my month field to be in Calender order by… (Show more)
in Remedy ITSM
Aloysius Goh
Hi all,       Am facing an issue of creating a report for open tickets. What I'm trying to achieve for this report is that I would like to create a Report that shows the number of open tickets each… (Show more)
in Remedy ITSM
Aloysius Goh
Hi all, I'm currently using the broadcast function to send out emails of reports, however under the description I was wondering if there was anyway to provide a description that shows the current… (Show more)
in Remedy ITSM
Aloysius Goh
Hi ,   I'm having an issue where my incidents execution time ( SLA_TIME SCHEDULED ) has more than one record. I have checked through ITSM and seen that it records multiple entry of the data. However… (Show more)
in Remedy ITSM