Can we Integrate Remedyforce with Zenoss Event Management tool. If yes what is the methodology.
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Hello All, I would like to perform process mining on incident record data to identify possible bottlenecks in order to validate my findings. However, I am having trouble understanding whether or… Show more
I currently have a process that "expires" a service request after 30 days if it is not yet approved. The template "Not Approved in Time" adds a resolution to the service request indicating the… Show more
Hello, I'd love to see what everyone's Category and Category Type structures look like. I am still building mine in RemedyForce for the first time, so I have nothing to share. Just looking for… Show more