Sam Lau
Hi All,   I'm wondering if something like this is possible.   I'm looking to find out if there is a way within Flow to create a service request.   More specifically, is there a way to designate the… (Show more)
in BMC Helix Remedyforce
Adi Leibowitz
With the introduction of ticket layouts, customers can now create unique ticket types (HR, Facillities, etc) and assign specific status values to those types (yay!).   For example, facillities…
Adi Leibowitz
Hi Team,   When trying to access the Web Console, we get the following message:   Error This feature is not available. You do not have a valid license. Please check your license or contact BMC… (Show more)
in Client Management
Adi Leibowitz
Hi Team,   Can we use Operational Rules or any other technique to send notifications to managed clients?   The idea is to notify users about planned downtime or asking users to manually restart… (Show more)
in Client Management
Adi Leibowitz
We have a number of customers creating service requests using the request definition dialog on the console incident form. This feature supports a number of important use cases, predominantly…