Alf Abuhajleh
  Alf's Zoo -- This week we trek through Asia with Anthony Orr, who in the spirit of Easter shares recent worked he's done with local companies to boost IT performance. (We also bandy about U.S.…
in IT Service Management
Alf Abuhajleh
  Alf's Zoo -- This week, Dom Wellington joins the Zoo from northern Italy, where maggots make cheese irresistible [10:30]. Beyond wine and food, we talk about managing clouds -- public, private and…
in IT Service Management
Alf Abuhajleh
Despite swelling social media budgets, more companies are shying away from tracking the financial benefits of social networking. “They've realized that social media isn't a transactional engine or…
in IT Service Management
Alf Abuhajleh
Alf's Zoo -- This week, live from Social Media Marketing World in San Diego, we bandy about the importance of Twitter, Google + and Facebook in the business world. Beyond finding cool recipes,…
in IT Service Management
Alf Abuhajleh
  This week, The Twin Cities Geekette of the Month, Katie Carty Tierney graces the Zoo to talk about the latest technology trends among IT departments. Social, mobile, big data and cloud are still…
in IT Service Management
Alf Abuhajleh
  This week, we take a look at Google Glass through the eyes of Christopher M Dancy. The hip wearable tech device is ushering in a new era of personal digital assistance. In our daily lives, Glass…
in IT Service Management
Alf Abuhajleh
  Alf's Zoo - This week, we bandy about the pros and cons of cloud-based ITSM. Dick Stark of RightStar Systems joins the Zoo to dispel some of the SaaS myths and explain how on-premise solutions…
in IT Service Management
Alf Abuhajleh
Pizza Hut, Little Caesars and Domino’s Pizza have a lot to learn from IT. Take social media, for example. Wouldn't it be nice if you could order pizza on Twitter? Or Facebook, for that matter.…
in IT Service Management
Alf Abuhajleh
  This week, Chris Rixon brings a sober tone to the Zoo as he dissects the cultural and psychological impact of the Internet of Things. Like Dostoevsky and Kierkegaard before him, Rixon’s interest…
in IT Service Management
Alf Abuhajleh
Alf's Zoo - This week, we continue the series on Internet of Things with Anthony Orr, who explains the zero moment of support (ZMOS). With billions of items coming on line, it'll take more than just…
in Consumerization of IT
Alf Abuhajleh
  In this special edition of Alf's Zoo, we discuss the latest products from BMC Software, including Remedyforce Winter '14, MyIT 2.0 and AppZone 2.0. From an uber-modern self-service app to a…
in BMC MyIT
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