That sounds like what I'll be doing later this year, with the added complication of learning to be an exchange admin at the same time...
The below link may give you better understanding of Spoon and Atrium Integrator.
Best practice solutions for working - Atrium Inte...
Parameters and Variables - Atrium Integrator (Spo...
BMC Atrium Integrator (About and Useful Links)
BMC Atrium Integrator (Practical Example of Data ...
Thanks & Regards
I would not want to be in your shoes, I think I would have to throw in the towel if they included a non-Remedy-esque application for me to maintain too.
Thanks for the links they will help out tremendously!