Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy IT Service Management Suite…
in Remedy ITSM
LJ LongWing
Currently you can use Fields and Keywords in Run-If qualifications, but not Functions.  Currently if you want to compare, for example, parts of two strings, you must do one workflow to set the values…
Michelle Lucero
Currently, the Data Wizard in 8.1 and at least through 19.08 only permits the rename of Site Name or Site Information.  But, does not allow the renaming of the Region or Site Group.   Here's one…
Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy IT Service Management Suite…
in Remedy ITSM