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Personal

  • Member SinceAugust 19, 2009
  • ExpertiseImplementation of BMC Software Solutions.
    Business Service Management.
    Application development BMC Remedy AR System.
    Implementation of BMC Remedy Service Request Management.
    Implementation of BMC Remedy Change and Release Management.
    Implementation of BMC Remedy Service Desk (Incident and Problem Management).
    MyIT
    SmartIT
    SmartReporting
    D&A
  • CertificationsARSystem 7.6.04, BMC MyIT 3.x and BMC Remedy with Smart IT 1.x: Administering and Configuring

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