Venkat Maddala
Asset console should show basic quick asset count based on presets or quick searches
Christoph Klapetke
Hi, it would be very helpful, if you have a count of assets within the asset console. Vote it up!
Goran Morchel
Liebe Gemeinde,   ich leite einen in-house Service Desk mit 23 Agenten in Nordrhein Westfalen. Wenig überraschend ist unser Ticketwerkzeug ein on-premise Smart-IT.   Ich suche andere Service… (Show more)
in Remedy ITSM
Christoph Klapetke
Hi, I have configured a data source to my ITSM Suite and want to create an external record, but when I try to view the data I get the following error: ERROR (6721): Alias mapping value not found… (Show more)
in Developer Community
V Y
Hi Team, We have a issue where in the user session expires several times in SmartIT. We have set the session timeout to 1 hr but within 20 mins the user gets logged out 2 to 3 times. Kindly let me… (Show more)
in Digital Workplace
Christoph Klapetke
Automatically notify users by using annotations when adding updates in the ticket Activity feed You can use the @<Name> annotation when adding notes to the ticket Activity feed to automatically send…
Christoph Klapetke
Hi, I have created a Dashboard which includes 3 different Reports. The first reports is a report for all major incidents in the last 24 hours the second report includes all change requests which… (Show more)
in Remedy ITSM
Christoph Klapetke
Hi Peter Adams, I have some issues open which are related to the Knowledge Management and the embedded CKEditor. Smart-IT is using a very old version of the CKEdtior and all the issues are not… (Show more)
in Remedy ITSM
Light Warrior
I am trying to flush my mid-tier cache with the help of command prompt or commands?
in Remedy AR System
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