Christoph Klapetke
In the current release of the Helix Platform is no global search with operator (AND;OR,LIKE) available Vote it up! Thanks! Robert Curlee
Daniel Schaefer
We see a gap in the Asset User permissions in ITSM's Asset Management application. According to the documentation, best practice for this application permission is the following: "We recommend that…
Patrick Cruz
In Digital Workplace, when a user subscribes to a service and they have their browser configured for a different locale the In-App notifications appear in the locale they have chosen.  If they are…
Christoph Klapetke
Hi Peter Adams, what you mentioned in ITSM Beta Program Plans is fine but for the 20.08 release. What does it mean for the 20.02 release?? Is no Beta planned for 20.02?     Thanks! Christoph
in Remedy ITSM
Conrad Hemingway
Hi,   I need to confirm if there will be an opportunity to do Beta Testing on the forthcoming 20.02 iteration of the ITSM platform. Can you help me with that?   Thanks   Conrad
in BMC Customer Programs
Christoph Klapetke
Hi Peter Adams, I have some issues open which are related to the Knowledge Management and the embedded CKEditor. Smart-IT is using a very old version of the CKEdtior and all the issues are not… (Show more)
in Remedy ITSM
Venkat Maddala
Asset console should show basic quick asset count based on presets or quick searches
Christoph Klapetke
Hi, it would be very helpful, if you have a count of assets within the asset console. Vote it up!
Goran Morchel
Liebe Gemeinde,   ich leite einen in-house Service Desk mit 23 Agenten in Nordrhein Westfalen. Wenig überraschend ist unser Ticketwerkzeug ein on-premise Smart-IT.   Ich suche andere Service… (Show more)
in Remedy ITSM
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