Hi, I've been trying to find out if there are parameters you can pass via a URL (as per mid tier) to create incidents, search for records etc. I did find a third party reference to the following:… Show more
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Hi All, The company i work for have a lot of contracts that support external customers at a Service Desk to Service Desk level. With our old Remedy 7 system we had built a portal that allowed a… Show more
What is BMC Communities Survey?… Show more
Hi All, We have added a custom date/time field to Smart IT but the default input is split into date, then time in a 12hr format despite the locale being UK. Is there a way to change the Date/Time… Show more