Andy Rogers
Hi,   I've been trying to find out if there are parameters you can pass via a URL (as per mid tier) to create incidents, search for records etc. I did find a third party reference to the following:… (Show more)
in Remedy ITSM
Andy Rogers
Hi,   I heard a rumour that Innovation Suite was coming to on Prem installs from 19.02 onwards. Can anyone confirm if this is the case? Also are there any instructions on how to install it locally?… (Show more)
in Developer Community
Andy Rogers
Hi All,   The company i work for have a lot of contracts that support external customers at a Service Desk to Service Desk level. With our old Remedy 7 system we had built a portal that allowed a… (Show more)
in Remedy ITSM
Andy Rogers
Hi All,   We have added a custom date/time field to Smart IT but the default input is split into date, then time in a 12hr format despite the locale being UK. Is there a way to change the Date/Time… (Show more)
in Remedy ITSM