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Business Case: One of the powerful pieces of functionality within RKM and MyIT is the ability to relate knowledge to each other. This helps end-users via MyIT and technicians within ITSM to find…
Add a feature into event policies where if a work order hasn't been updated in X amount of days by the client it will auto close
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This is not a very common issue for me, but occasionally when working on a form where there are a lot of fields hidden or with dependencies, I get odd gaps. (please see attached screenshot) Most… Show more
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We are currently running DISA compliance jobs against individual servers utilizing the BLCLI command Utility.exportComplianceRun. We need to have the "Description" field of each rule included in…