Hi all, Working with Computer System records in CMDB 9.1. I am looking for what sets these fields, in particular Disposal Date. I have multiple records with these fields set, but am looking… Show more
Can the priority of a ticket be locked so that a help desk agent cannot change the priority after it has been created?
- Eric Butkovich likes Shradha Khandekar's reply Re: Ticket priority locking
- Jose Daniel Sosa Posadas likes Knowledge Admin's document Atrium Core webservices-Must be upgraded on the computer where it was originally Installed
- Jose Daniel Sosa Posadas likes LJ LongWing's comment Bulk Login ID Converter - Utility
- Michael Tursky likes Tom Vogel's blog post There’s hidden gold in your mainframe
- Michael Tursky likes Vatsal Raicha's blog post What is the Rolling 4-Hour Average?
I have some questions about the instructions below, for enabling integration between Track-It! and BCM using the BCM Configuration XML file. I guess I don't understand the step-by-step process. … Show more
Smart-IT already makes it possible to create own CSS files for rebranding and customization-purposes. (Rebranding Smart IT on the Universal Client - Documentation for Remedy with Smart IT 1.6 - BMC…
Hi, Think about introducing the rich text options for record grid / editors. By Rich text options i mean at least some hyper links, text formatting Think it from an app perspective: An app…
Is it possible to customize Shared Variables icon in Monitoring domain to be enabled/disabled according to privileges?
Hi folks, We need to disabled the "Shared Variable" icon in the monitoring domain according to users priviliges. Some information shown in that icon must not be seen.
Hi, it would be a great enhancement if you can share any filters in smart- IT with other users.
Within Smart IT, Active Link workflow is not supported, as a consequence workflow/customisations have to be converted to utilise Filters. Filters have limitations in terms of GUI/UX manipulation and…
Can RSSO and TSPS be deployed on the same server? Yes, but for a PROD environment is required to have RSSO and TSPS on different servers. Do I need to install latest CHF on my current TSCO… Show more
Load more items
Capture the logGrabber output from the TSCO Application Server and store it in your pc or server. In case any issue is presented after the upgrade we'll want to review the installation log and the… Show more