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Loretta Seto
We’re inviting you to participate in a new beta program to test the Remedy platform running with PostgreSQL DB or Amazon Aurora DB.  BMC is considering to support these new databases for use with the… (Show more)
in BMC Customer Programs
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tengjiao zhang
Info:   BPPM Version:9.6.02   IS Version:9.6.02   PatrolAgent:9.6.00.004   Description:   After installing PatrolAgent on server,if we forward events to Cell using… (Show more)
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Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: Remedy AR System Server COMPONENT: AR…
in Remedy AR System
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Jabiulla Shaik
I want to update the assigned group on the incident, but I'm getting the an error. Could you please assist.   Here are the requests that I have tried.   Req 1: {  … (Show more)
in Developer Community
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Jabiulla Shaik
I want to update the assigned group on the incident, but I'm getting the an error. Could you please assist.   Here are the requests that I have tried.   Req 1: {… (Show more)
in Remedy ITSM
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Peter Ekendahl
Hi,   Does annyone know of a way to, from SRM:Reguest (or for example "WO:Work Order"), find the SRD:MultipleQuestionResponse entry for a certain "SR Type Field X" value…?   In my case I am needing… (Show more)
in Remedy ITSM
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kedar zavar
Agents are getting frustrated as this does not align with other layouts. Please consider this. Almost every customer asking for this. Why this is inconsistent with other fields.   Queue required is…