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Announcement 1 COVID-19 Response Resources
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Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: BMC Digital Workplace Advanced…
in Digital Workplace
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Knowledge Admin
This document contains official content from the BMC Software Knowledge Base. It is automatically updated when the knowledge article is modified. PRODUCT: FootPrints APPLIES TO: Footprints…
in FootPrints service desk
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Greg Fahey
We're using BMC Helix Remedyforce version 202001.114.9. Until a few days prior to this writing, the Self-Service ticket form has been working properly. It's got three dependent pick lists, two of… (Show more)
in BMC Helix Remedyforce
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Edison Pioneer
Hi everyone,   I have a rather challenging requirement.   Attached herewith is a screenshot of a dashboard from ServiceNow.   Customer needs this only for those tickets whose SLA is to be breached… (Show more)
in Remedy ITSM
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Tej D
Dear Team,   I am getting error as "This configuration setting is not allowed when the server is a member of a server group : 143 (ARERR 3324)" while setting the Disable Escalations option under… (Show more)
in Remedy AR System
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Muhammad Zahiruddin Shaiful Bahri
Hi Experts,   We are using ITSM 9.1. We want to have a message appears when user submit the new service request. Just to create a simple message once 'Submit' button clicked and request is… (Show more)
in Remedy ITSM
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p karuna
Dears,   Do I need to perform the below queries before start the Smart Reporting Installation ?   servgrp_applic select * from servgrp_applic;delete from servgrp_applic where serverName = 'name of… (Show more)
in Remedy AR System