4 Replies Latest reply on Oct 9, 2020 9:45 AM by John Wisdom

    BMC Helix Remedyforce:Is there a way to find a validation rule only with the error msg?

    rodrigo barcat
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      Today a strange situation happened. For several days we did several tests and I didn't have that kind of problem.


      I'm trying to save an incident. The Service field is not set as mandatory, but when saving the ticket an error message (it looks like a Validation Rule) is presented. Enter the Service.

      I looked in the validation rules for the incident object and I didn't find it, I have no idea how to find this message.

      Is there a way for me to see all error messages?



      Thank you!