3 Replies Latest reply on Jul 23, 2020 8:58 AM by scot je

    Problem to access to Remedyforce self service portal

    Silvina Thevenet
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      Hello, I have a problem to access to Remedyforce serf service portal.

       

      After type the url, it appears a page anouncing "Error: Es necesario iniciar una sesión para acceder a esta URL." (Error: It is necessary to start a session to access to this URL).

       

      Error1.PNG

       

      So , when I pick in "Log in Session" link, another error page appears with the message "No se ha encontrado la página: /site/SiteLogin.apexp" (Can´t find the page /site/SiteLogin.apexp).

      Error2.PNG

       

      Has anyone experienced an error similar to the one I describe?

       

      Thanks in advance.