2 Replies Latest reply on Jun 3, 2020 10:02 AM by Gary Jackson

    Is it possible for staff to upload links or documents in chat

    Gary Jackson
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      Hi

      is it possible for service desk staff to upload links (e.g. knowledge articles) or general attachments on a chat.

       

      it seems the client/user can send attachments but the service desk staff do not have this ability?

      unless im missing something??

       

      thanks

       

      Gary