1 Reply Latest reply on Mar 24, 2020 9:56 AM by Bert Bäcker

    First Time Email Setup

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      I recently brought BMC track it latest version, its asking me to configure email settings, i want to use an office 365 email address how would i go about setting this up, sorry but im new to this software and have never used it before.

        • 1. Re: First Time Email Setup
          Bert Bäcker

          Hi Simon,

          Log into Remedyforce > Go to SETUP > Use left column to search for ORG WIDE ADDRESS. You can add your emailaddress. This emailaddress is used for outbound email. If you like to receive and process emails using this address than you probably need an APEX Class to facilitate. Your BMC implementation partner can help you with this topic.

          Kind regards, Bert