3 Replies Latest reply on May 18, 2020 10:52 AM by Brice-Emmanuel Loiseaux

    Looking to test out ServiceNow CMDB API for Discovery 20.03 to push/pull discovery data into ServiceNow CMDB

    Dinh Tong
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      I would like to understand and test out ServiceNow CMDB API feature that will be available in Discovery 20.03 to push/pull discovery data into ServiceNow CMDB. 

      How does it work?

      Does it stage data before creating/updating them in CMDB? 

      Does it push/pull only delta/changes into CMDB?

      Does it work with customization (ie. custom pattern in ADDM/Discovery and custom class in ServiceNow CMDB)?

      What is used as the key to uniquely identify the CI?

      Does it track and push the most recent discovery date into CMDB?