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It sounds like you have encountered the following bug that is fixed in v18.104.22.168:
CTM-2331 Control-M/Enterprise Manager In CCM, when a Control-M/Agent is disabled, the status column appears blank instead of disabled icon.
See the RN of v22.214.171.124:
Thank you for looking into this and the document.
Yeah, seems like bug, we are planning for the new version, hope this will be fixed.