8 Replies Latest reply on Jan 24, 2020 6:42 AM by rodrigo barcat

    Single Note Message Display

    Sri Vardhan
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      Hi,

       

      I have created a Message action in an Active Link(AL). When tickets get modified,(Priority of ticket is changed) and it displays a message "Priority has been change".

       

      My challenge is, when i trying to  modify tickets in bulk. For example 4 tickets at once, message is displayed for 4 times. I want to display it once.(Please find the screenshot)

       

      When I am checking on the check box "show message in prompt bar", message is displayed on the top for 'n' time (n=number of records modified).

       

      If check box "show message in prompt bar" is unchecked, It was displaying the screen itself for 'n' times.

       

      Please help me such that Note Message should be displayed one once on scree irrespective of number of tickets priority changed.

       

      Thanks in advance.