I'm positive that BMC's professional services would be happy to help you outline a plan for that
Waiting for that only
I'm interested to know what you are making the switch. I don't know a whole lot about ServiceNow, but I do like hearing why folks pick one or the other between Remedy and ServiceNow.
If there is an interface to ServiceNow, whether Rest or Webservices or JDBC
you can take advantage of using the Pentaho ETL to extract, map, and import into Remedy.
Export into CSV files and then you would have to use the Data Import tool to get the data into Remedy
I would extract foundation data, Process data and Transaction data from SNOW and put it in UDM spreadsheets and import them.
once it is done, I will reconfigure all the integrations in remedy.
I'm looking to see what approach you followed, can you please share your details?
Tribal Genius is a partner of BMC Software specialized it the BMC ITSM / and Digital Service Management (DSM) with Certified BMC professionals on staff with an average of 20 years of BMC consulting experience from our consulting "geniuses". For customers looking to take a leap into the digital evolution of IT and migrate from Service NOW (SNOW) to the latest and greatest (9.1 at time of writing), we offer a comprehensive, rapid yet agile 12-week migration from SNOW to either Remedy on Demand (RoD) or Remedy on Premise.
Please feel free to reach out to us to learn more!
Hi, I can confirm that Ash Hall is right!
Alderstone CMT makes it easy to migrate from ServiceNow to BMC Helix.
Please find a technical demonstration here:
Please contact us at firstname.lastname@example.org to find out more!
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