2 Replies Latest reply on Jan 2, 2020 1:24 PM by John Wisdom

    WORKFLOW evaluation criteria

    Rajkumar Meher
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      For the workflow , evaluation criteria are

      Evaluation Criteria


      Evaluate the rule when a record is:



      This all can use for the new record created, I want to put criteria after created the record, Please let me the process


      User case :

      IF a person is not aware of an incident belongs to which sub-team, then assigning the incident to the team must be routed to the respective Sub-team.