10 Replies Latest reply on Dec 19, 2019 11:10 AM by Sinisa Mikor

    Service Request hyperlink in Smart Reporting

    Liz Abraham
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      Is there a way to get a hyperlink for service requests in smart reporting like incident and work order tickets? I want to be able to click on the REQ number in the report and show the details of the ticket as we see it when we search within remedy.