8 Replies Latest reply on Nov 26, 2019 12:55 AM by paul horncastle

    Opening Remedy custom form URL from Smart IT

    Shivani Singh
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      HI All,


      Having a requirement to open a custom form at form through Smart it by passing the incident number and related attributes for that incident being transferred to Mid-tier custom form,


      Issue : I try to supply the  incident number in URL and active Link written on window open to set the fields but it is not working.




      It this the ryt approach to achieve this.