8 Replies Latest reply on Nov 26, 2019 12:55 AM by paul horncastle

    Opening Remedy custom form URL from Smart IT

    Shivani Singh
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      HI All,

       

      Having a requirement to open a custom form at form through Smart it by passing the incident number and related attributes for that incident being transferred to Mid-tier custom form,

       

      Issue : I try to supply the  incident number in URL and active Link written on window open to set the fields but it is not working.

       

      http://Mid-tierservername/arsys/forms/Arservername/FornName/Default+Administrator+View__c/?Incident_Number=[id]

       

      It this the ryt approach to achieve this.