1 2 Previous Next 20 Replies Latest reply on Nov 12, 2019 11:38 PM by S. Abu Owais Bin Nasar

    Single Sign on

    S. Abu Owais Bin Nasar
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      I'm trying to configure Single sign-on in BMC RemedyForce by using onelogin. But failed to connect it. Getting below mentioned error when doing SAML Validator:





      Last recorded SAML login failure:  2019-11-07T07:44:20.952Z
      Unexpected Exceptions
      1. Validating the Status
      2. Looking for an Authentication Statement
      3. Looking for a Conditions statement
      4. Checking that the timestamps in the assertion are valid
      5. Checking that the Attribute namespace matches, if provided
        Not Provided
      6. Miscellaneous format confirmations
      7. Confirming Issuer matches
      8. Confirming a Subject Confirmation was provided and contains valid timestamps
      9. Checking that the Audience matches
        Audience problems
        The audience in the assertion did not match the allowed audiences
        Allowed audiences: [https://iblrf.my.salesforce.com]
      10. Checking the Recipient
      11. Validating the Signature
        Is the response signed? false
        Is the assertion signed? true
        Is the correct certificate supplied in the keyinfo? true
      12. Checking that the Site URL Attribute contains a valid site url, if provided
        Not Provided
      13. Looking for portal and organization id, if provided
      14. Checking if session security level is valid, if provided


      Subject: owais.nasar@ibl-unisys.com
      Unable to map the subject to a Salesforce.com user

      AssertionId: pfx201ceae2-5532-2c9f-60b9-b8ebb53a166b


      and when login through onelogin
      Single Sign-On Error

      We can't log you in. Check for an invalid assertion in the SAML Assertion Validator (available in Single Sign-On Settings) or check the login history for failed logins.


      Similarly, onelogin Mircosoft Active directory fetch only two users whereas in MS Server AD contains 9 users.

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