Great Job!

Yudi Maryanto thanks for Filter API, I have tested it with  AR 9.1 and It is working as expected. I do have couple of questions.

1) Is it possible to use regexpgroup plugin to parse input for multiple fields at the same time?

2) Is there a size limit for input field? (Note:- I have successfully tested around 5000 char)

Hi Yudi Maryanto,

I have one question regarding Plugins, If Input field value is null then it throws error. Why can't return null back? Like In my case I have to parse throw message for multiple tags but if some tags are missing, it throws errors.

Thanks

Mohammad

Hi Yudi Maryanto,

Thanks for the quick response. I understand the Run If qualification, in my scenario I am using multiple plugins.

I need to parse first the tags from message body and then split the value. I am using one filter and two actions to reduce the number of filters but it seems I have to create one filter for each plugin call.

i.e   #Tag:value#

1) parse  first calling MII.ARF.REGEXEXTRACTGROUP to extract the message body multiple tags.

    Result = #TAG:Value

2) parse second call MII.ARF.REGEXSPLIT to split  tag and value from the result of 1 call.

   Result = Value

If 1 call does not return the tag second call returns error.

****I can split the filter actions into each filter but wanted to check with you first whether it is as designed or something is wrong.

HI Mohammad,

Can you please let me know if the below setting is right in plugin config file

<plugin>

<name>MII.ARF.REGEXVALID</name>

<classname>id.co.mii.filterplugin.RegexFilterPlugin</classname>

<pathelement type="location">C:/Remedy/ARSystem/pluginsvr/regexfilterapi-4.0.jar</pathelement>

</plugin>

or should that be

<plugin>

<name>MII.ARF.REGEXVALID</name>

<classname>id.co.mii.filterplugin.RegexFilterPlugin</classname>

<filename>C:\Remedy\ARSystem\pluginsvr\regexfilterapi-4.0.jar</filename>

<pathelement type="location">C:/Remedy/ARSystem/pluginsvr/regexfilterapi-4.0.jar</pathelement>

</plugin>

and in ar.cfg file

Server-Plugin-Alias: MII.ARF.REGEXVALID MII.ARF.REGEXVALID FQDM:9999

Server-Plugin-Alias: MII.ARF.REGEXSPLIT MII.ARF.REGEXSPLIT FQDM:9999

Server-Plugin-Alias: MII.ARF.REGEXEXTRACT MII.ARF.REGEXEXTRACT FQDM:9999

Server-Plugin-Alias: MII.ARF.REGEXEXTRACTGROUP MII.ARF.REGEXEXTRACTGROUP FQDM:9999

Server-Plugin-Alias: MII.ARF.REGEXREPLACE MII.ARF.REGEXREPLACE FQDM:9999

Also the slash differs from OOB plugins that exists in the config file.. Not sure whether it could be an issue.

We upgraded from 8.1 to 9.1. Looks like its not working in 9.1 for us? Is there any other additional configuration required to make this working apart from this?

Following line seems extra which should not be there.

<filename>C:\Remedy\ARSystem\pluginsvr\regexfilterapi-4.0.jar</filename>

You have already defining the file location in next line where you have copied regexfilterapi-4.0.jar file.

<pathelement type="location">C:/Remedy/ARSystem/pluginsvr/regexfilterapi-4.0.jar</pathelement>

Note: I am sure you have defined all the plugin in  pluginsvr_config.xml file which you have in ar.cfg.

ar.cfg looks good to me.

Works great in 1808, thank you

Hello Yudai - you've done a great job !

BMC People SHOULD install this plugin in the Remedy BOX, it's really useful.

I've just test it in ARS 18.05 and it works.

And the fact that you share your precious code with us, show everyone you are a person preocupated for our problems, and very honest.

BMC needs more people like you, that understands the users & administrator needs.

Thank you.