2 Replies Latest reply on Sep 18, 2019 3:59 AM by Keyur Patel
      • 1. Re: How to restart the control M services?
        Bhanu Prakash Badiginchala

        Restart all components (Windows):

         

        1. Log on to the Control-M Server.
        2. Open CMD.
        3. Type ctm_menu.
        4. Select option for 'Control-M Manager'
        5. There you have options for 'Stop All' & 'Start All' (to stop & start 'Control-M Server' & 'Control-M Server Configuration Agent')
        6. Before & After that you can also use 'Check All' to check the status.

         

        Similar utilities to stop & start each component directly:

         

        shut_ca

        Shuts down the Control-M/Server Configuration Agent.

        shut_ctm

        Shuts down Control-M/Server and its processes.

        start_ca

        Starts up the Control-M/Server Configuration Agent.

        start_ctm

        Starts up Control-M/Server.

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        • 2. Re: How to restart the control M services?
          Keyur Patel

          Hi,

           

          Depend on OS, if windows and if you want only Control-M server services restart, follow Bhanu's post

           

          if you want Control-M EM services, then I would advise you to select EM component from CCM and mark them down state, then stop EM services from window services console, Start services again from windows services console, go back to CCM and change status to UP

           

          Thanks

          2 of 2 people found this helpful